FAQ - Ofte stillet spørgsmål
Do you deliver?
Yes, we deliver bigger orders (custom orders) with the delivery company Mover. Deliveries have to be ordered through email, and the price is dependent on distance, but is typically around 200-500 within the capital area. We do also have a collaboration with Just Eat, they can deliver smaller goods in 2300 and 1000 CPH.
Can I get a delivery to Fyn or Jylland?
The short answer is yes. But these cakes are delivered in a cooling car, and only one at a time, so it gets really pricey to drive for hours and over bridges with one cake in the car. However, we have had many customers who want to go with that option anyways - and gladly pay the price of transporting the cake. We can give you a price, and then this is something you need to discuss and decide internally.
When should I place my webshop order?
You should place your webshop order minimum 5 days before you will pick up. If you are going to use your order on a Sunday, you need to pick it up on Saturday, as we are closed on Sundays. If you are a little late to order, call us first to hear if we can take your order.
Can I get a figure/something more on my last minute cake?
Please, just a small one!?
Nope Unfortunately it's not possible to get figures on a last minute cake - these are our smallest and cheapest cakes, and they are without any extra decoration. If you want a special designed cake, you need to order through email, for minimum 20 servings.
Can I come to your shop without ordering?
Yes, you most certainly can. We make cupcakes, donuts, cookies, cake pops, truffles that you can come and buy Monday to Saturday every week :)
What cupcake flavors do you have today?
We usually always have these 7 flavors: Chocolate with raspberry, double chocolate, chocolate with salted caramel, Vanilla blueberry passion, peanutbutter jelly, coconut cake, red velvet with cream cheese.
Can I sit down and drink coffee and eat cake?
Unfortunately not at the moment. We have scaffold around our shop, so we cannot have our outdoor seating at the moment. However changes will come soon, and we plan to have more possibilities!
Can I come to your shop without ordering?
Yes, you most certainly can. We make cupcakes, donuts, cookies, cake pops, truffles that you can come. Tell people more about the services you offer. Use this repeating layout to display content. It's an easy way to keep your customers up to date with what's happening. Want to make this content your own? Simple drag and drop elements like text, images and links, or connect to data from your collection. Tell people more about the services you offer. Use this repeating layout to display content. It's an easy way to keep your customers up to date with what's happening. Want to make this content your own? Simply drag and drop elements.
Custom cake orders
How long time in advance should I order?
We recommend you to order one month ahead (In wedding season 2 months) that is good time for both you and us to figure everything out. If you order late, you can both risk us not having time to do the desired look, and risk unnecessary difficulties or miscommunication. Therefore we kindly ask you to order in good time, but of course we will always do our best to take your order anyways, if we have the capacity.
How do I order a special design cake?
You can start your process either by filling out a order form, from our website, or by booking a personal meeting and/or taste tests. We kindly ask you NOT to come to the shop unbooked, we need to be expecting you before you come - we want to be able to give you our full professional attention during the meeting, and else we can perhaps be too busy, or there can be a staff member working who cannot answer questions about special orders.
Can I get a special design cake for 10 persons?
No - the only cakes we have for 10 or 15 persons, are the ones we have on our webshop. We cannot make special design cakes for less than 20 servings.
Can I get a cake for 200-500 guests?
Again, the short answer is Yes, of course! But as the cakes get bigger, they also get more complicated to make and handle. We get a lot of questions about such big cakes, but it's rare that they actually end up getting ordered, because firstly, people think that it's going to be way cheaper than it actually is, and secondly, when the cake is on more than 4 tiers, it calls for two professionals to actually come to your venue to set up the cake. As you can imagine, this comes with an extra price as well. But if you are the type that wants something extreme - please go ahead and challenge us, we are up for it!