FAQ - Frequently Asked Questions
Delivery
On the webshop you can order delivery within 12 km. The price is DKK 475 Mon - Fri, DKK 600 Sun / Sat
We also deliver larger orders such as specially designed cakes and other special orders. You order and arrange your delivery by e-mail when you order your cake. The price depends on the distance.
Yes, you can.
But since the cakes are delivered in a refrigerated truck, which only delivers one at a time, and drives for hours over bridges, it can be expensive.
However, we have had many customers who still want this option and are happy to pay the price to have the cake delivered.
We can give you a price, and then you can consider whether you want this option.
If we haven't agreed on a specific time, or if you haven't specified a particular time during online ordering, the order will always be ready before we open on the day. Therefore, you can pick it up at any time during our opening hours on that day.
Webshop
The order deadline depends on what you would like to order.Cupcakes, macaroons and tasting boxes: 3 daysCakepops, standard cakes and cake tapas (10-20 people): 5 daysTheme cakes and cake tables: 7 days
Should you end up being a little late for the order, you must call us first to find out if we can take your order, tel 91961802.
No, unfortunately.
Please, just a small figure?
No, it is unfortunately not possible to get figures on these cakes. These cakes are our smallest and cheapest cakes. They are without additional decoration. But if you want a specially designed cake for at least 20 portions, you must order via e-mail.
The store
Ja, det kan du helt bestemt.
Vi bager bl.a. vores Islandske onsdagssnegle, cupcakes, donuts, cookies, cake pops og trøfler, som du kan købe hele ugen fra mandag til lørdag hver uge. Mini kager har vi også tilgængelige i butikken uden bestilling. OBS, det er ikke muligt at bestille mini kager på forhånd. Hvis du vil reservere en mini kage, bedes du ringe ned i butikken dagen før (ikke tidligere), og så kan vi sagtens reservere ud fra det udvalg vi har hver gang.
We have a changing menu of delicious cupcakes in our store. If you want to know the current selection of flavors, feel free to contact our Café, where our staff will be happy to inform you about the available flavor varieties.
We ensure to offer a wide range of exciting flavors, so there is something for every taste. So, call our Café and let us guide you through our current selection of cupcakes.
Yes, we have a cafe with plenty of seating, and you are more than welcome to visit. If you are a party of more than 8, feel free to reserve a table in the same week by calling us, and we can ensure you have space, as well as prepare some treats in advance.
Order special designed cakes
We recommend that you order at least one month in advance. During the wedding season, it is better to be on the safe side and start the ordering process a few months before the event.
Then there is plenty of time for both you and us to figure it all out.
If you order late, you may run the risk that we will not have enough time for our collaboration and the desired appearance. It will risk unnecessary difficulties or miscommunication.
We therefore ask you to order well in advance. However, we always want to do our best to accept your order if we have capacity.
Your order must be placed via email.. Se mere her om bestilling af specialdesignet kage her. For at vi kan regne en pris til dig, skal vi vide størrelse, smag, udseende, samt dato.
For us to provide you with a price, we need to know the size, flavor, appearance, and date.
We also offer our luxury tasting samples, which you can order here.
If you wish to have a personal meeting with us, it requires booking the meeting through our website.
We kindly ask you not to come to the store without a prior appointment with us - we want to be able to give you our full and professional attention during the meeting. Otherwise, we might be too busy, and there may be a staff member present who cannot answer your questions about custom-designed cakes.
No, unfortunately not.
We cannot make specially designed cakes for less than 20 portions. But most of the cakes we sell in our webshop are available for 10 or 15 people.
Yes, you can.
However, as the cake gets larger, it becomes more complicated to make and handle.
We receive many inquiries about ordering large cakes, but they are rarely ordered because people believe it will be much cheaper than it actually is. Also, when the cake is more than 4 tiers, it requires two professionals to come to your location to set up the cake, and there will be an additional cost for this service.
But if you want something extraordinary, please feel free to challenge us. We are more than ready to assist you!